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Sales Development Rep (SDR) - DACH

Permanent employee, Full-time · Work wherever you want from CET +/- 2 hours.

As a Sales Development Representative (SDR) for the DACH market at Solvemate, you will be the beating heart of our sales team; SDRs are the first point of contact for our future customers. Your work enables revenue generation for the entire company. Your quality outreach enables companies to provide 24/7 instant service, and solves a big pain point for end-consumers today: endlessly waiting on the phone or via email for a reply. The market for chatbots is still growing. Be part of paving the path and join us on our mission to enable meaningful conversations in customer service.
Your job
  • Research and ensure that you fully understand the profiles of the companies you want to get in touch with so you can really add value to the conversation
  • Reach out to prospects for the first time though email, phone, LinkedIn, or other creative channels
  • Ask the right questions and find out in 15-30 minutes whether Solvemate can really help the company in its current situation, and then follow-up via phone and email
  • Enter the correct data into our system and manage your tasks on Hubspot
  • Drive targeted campaigns with the marketing team to further develop our customer base in strategic verticals
  • Become a specialist in SaaS solutions sales
Your qualifications
  • You can identify with our company culture
  • Native level German and excellent English
  • 1+ years experience in a Sales or Business Development role
  • You are a natural communicator - you articulate your ideas concisely and clearly via phone and email
  • You must be organised - planning your tasks and scheduling your days/weeks should be second nature to you
  • Hard working, precise and persistent, as well as having a "go-getter" mentality
  • You possess a curious mind and love learning
  • You are passionate about startups and technology
  • And most importantly, the right mindset:
    • Grit - Sales has high highs and low lows; you might have a week where you don't see results, and you need to be able to push through that
    • Love learning - In addition to being open to feedback, you have a relentless drive to self-direct your learning
    • Empathy - You need to be an excellent listener and care deeply about the contacts with whom you get in touch
About us
What do we do?

Enabling meaningful conversations.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. 

Solvemate is trusted by brands such as On, musicMagpie, ARMEDANGELS, and JustPark.

Why work with us?

First and foremost: the people. You are spending a lot of time with your peers.  You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour, and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues, you can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

We also offer competitive pay, flexible working hours, team lunches and team events, off-sites, and all the other cool amenities of a young high-tech company. 

Remote Option:

We are currently offering the possibility to work 100% remotely from countries with time zones that are +/- 2 hours from CET!
Hey potential Solvemate,
We are looking forward to your application!

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